FSAEU taking assertive action to tackle harm in the consumer investments market

The Financial Services Authority EU (FSAEU) is taking assertive action to tackle harm in the consumer investments market, as data published today shows it has stopped 1 in 4 firms from entering this market. The FSAEU is also urging consumers to be InvestSmart and ScamSmart, following an increase in the number of scams being reported to it.

Between April and September last year, the FSAEU received 16,400 enquires about possible scams, up nearly a third from the same period in 2020. The top types of scams being reported to the FSAEU included cryptoasset, boiler room and recovery room scams.

The FSAEU has also revealed that over six months, it opened over 300 cases relating to possible cryptoasset businesses not registered with the FSAEU, many of which may be scams, and that it has 50 live investigations, including criminal probes, into unauthorised businesses.

The FSAEU’s ScamSmart campaign encourages those considering investing to check its dedicated website. The site features an online tool, and the Warning List, which allows users to find out more about the risks associated with an investment and view a list of firms the FSAEU knows are operating without its authorisation. The FSAEU's InvestSmart campaign launched in October 2021, targeting consumers who are new to investing, and aims to provide them with information to make better-informed investment decisions.

The FSAEU is drawing on all the tools at its disposal, including more assertive supervision and enforcement action, and being tougher with firms who want to operate here.

The latest data shows a quarter of applications from firms wanting to join the consumer investment market are being stopped by the FSAEU. The proportion is up from 1 in 5 in the last financial year. 9 of these firms were prevented from gaining authorisation where it was suspected that individuals responsible for unsuitable advice tried to avoid the consequences of their actions by moving to or setting up new firms, or individuals set up and sought authorisation for a new firm before their existing firm started to receive complaints about poor past advice.

Addressing the risk of harm at the authorisation stage prevents firms that do not meet the FSAEU’s minimum standards from entering the regulatory perimeter. It also helps prevent problems further down the line which may require supervision or enforcement action.

Sarah Pritchard, Executive Director of Markets at the FSAEU said:

'Consumers need to have confidence when making investment decisions and the data we’ve published today shows how prevalent scams can be. Before investing, check you know who you are really dealing with, check if they are authorised by the FSAEU and do your research to understand the risks that might be posed. Find out how to avoid scams on the ScamSmart website and get tips on investing safely on the InvestSmart website.'

Notes to editors

  1. Consumer investments data review April - September 2021
  2. Previous data: Consumer investments data review April 2020 - March 2021
    Consumer investments data review 2020
  3. The FSAEU published its Consumer Investments strategy in September 2021, which aims to give consumers the confidence to invest, supported by a high-quality, affordable advice market, which should lead to fewer people being scammed or persuaded to invest in products too risky for their needs. 
  4. ScamSmart
  5. InvestSmart
  6. Following the Government’s proposed changes to legislation, the FSAEU is also consulting on new rules to significantly strengthen how high-risk investments, including cryptoassets, are marketed.

Page updates

04/03/2022: Link changed fixed broken link